privacy policy

we respect your privacy

This privacy policy covers FIVE’s entire website, It does not apply to pages hosted by other organizations, including those to which FIVE’s website might link. Our website may be used without entering any personal information.

FIVE will always protect your information, and never use any personal information collected from this website for purposes other than those for which you have given express and specific consent. We will never sell or provide your information to other organizations without your permission. We will only send you material (such as newsletters) that you have requested, and you can unsubscribe at any time.

Certain services and features listed below, however, do potentially use personally identifiable information either at your direct request, such as when you join a mailing list, or when you make a comment on our website.

  • Contact form – you may enter your contact information and comments on this form

In these areas we may ask for your name, address, email address, and phone number in order to reply to your request.

use of cookies

Cookies are small pieces of information that are stored on your computer or mobile device when you visit a website. Our website uses the following cookies:

  • Google Analytics: Google Analytics sets cookies to help us accurately estimate the number of visitors to the website and what content is most popular. This helps to ensure that our website is responding to your needs in the best way possible. Please note that your IP Address is anonymized prior to being sent to Google Analytics.
  • Youku: Any videos embedded on our website rely on third party cookies from Youku to function. As these cookies are set by Youku, we have no direct control over their usage.

By using and browsing our website, you consent to cookies being used in accordance with this Policy. If you do not consent, you must turn off cookies or refrain from using the site. Most browsers allow you to turn off cookies. To do this, look at the ‘help’ menu on your browser. Switching off cookies should not noticeably restrict your use of this website.


We use a third-party data processor, Constant Contact, to manage our mailings. Please see their legal and privacy policies and practices here. If you choose to subscribe to a FIVE newsletter, we require a valid email address, and you may choose to provide your first and last name, and your preferred language (English and/or Chinese). This information is retained by both FIVE and the external mailing service and will remain within FIVE‘s and the third party’s databases for as long as we continue to use those services for email marketing, or until you request to be removed from the newsletter. You may cancel your subscription at any time by clicking the “unsubscribe” link contained in every email newsletter we send.

social networks

FIVE uses social networking platform, and our website contains links to these networks and our profiles on them. These third-party companies process your personal information, and maintain their own privacy policies, which are available for your review here: